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Article 1
The purpose of these general conditions of the seasonal rental contract is to define the conditions of rental of the accommodation by the owner to the tenant for the duration and under the conditions determined herein.

Article 2 – Duration of stay
The tenant signing this contract concluded for a fixed period may under no circumstances claim any right to remain in the premises at the end of the stay.

Article 3 – Reservations
The availability of the rental will be confirmed by the owner. The number of people occupying the accommodation as well as their identity will be specified when requesting a reservation (use of the house will be limited to these people and must not exceed this number for insurance reasons).

Article 4 – Conclusion of the contract
The reservation becomes effective once the adult tenant has sent the owner a deposit of 30% of the total rental amount, a copy of the signed contract, a signed copy of the general conditions of the seasonal rental contract as well as a photocopy of their valid identity card/passport. A second copy must be kept by the tenant.
The rental concluded between the parties to this deed cannot under any circumstances benefit, even partially, third parties, natural or legal persons, without the written agreement of the owner.
Any violation of this last paragraph will be likely to result in the immediate termination of the rental at the fault of the tenant, the rental proceeds remaining definitively acquired by the owner.
The rental price is inclusive of all charges (water/electricity/heating charges, provision of sheets, duvet cover, pillowcases). No dispute concerning the price of the stay can be taken into account after signing the contract. It is up to the tenant to assess before signing whether the price suits them. Only the tourist tax per day for people over 18 years old must be paid when paying the balance 30 days before arrival.

Article 5 – No withdrawal
For reservations made by mail, telephone or internet, the tenant does not benefit from the withdrawal period, in accordance with article L.121-20-4 of the Consumer Code relating in particular to the provision of hosting services provided on a date or according to a specific periodicity.

Article 6 – Cancellation by the tenant
Any cancellation must be notified by registered letter with acknowledgment of receipt to the owner.
1. Cancellation before arrival at the premises
The deposit remains acquired by the owner.
a) if the cancellation occurs less than 30 days before the planned date of entry into the premises, the owner may request the balance of the amount of the stay
b) if the cancellation occurs more than 30 days before the planned date of entry in the premises, the owner may request 50% of the balance of the stay.
If the tenant does not appear within 24 hours following the arrival date indicated on the contract, this contract becomes void and the owner may have its accommodation. The deposit also remains with the owner who will request payment of the balance of the rental.
2. If the stay is shortened
The rental price remains with the owner. No refunds will be made.
Only the reason for a health disaster such as COVID-19 (in the event of confinement, travel ban, positivity for COVID-19 or contact case), will give rise to a refund of the deposit already paid and it will not There will be no cancellation penalty (the tenant must expressly notify as soon as he becomes aware of it and provide nominative proof).

Article 7 – Cancellation by the owner
The owner returns to the tenant the entire amount paid as the deposit.
a) if this cancellation is due to the sole action of the owner, compensation at least equal to that which the tenant would have borne if the cancellation had taken place on this date
b) in the event of cancellation due to force majeure (natural disaster , health disaster with COVID-19 positivity or contact case or ban on renting by prefectural decree, damage by previous occupants, etc.), no compensation can be paid.

Article 8 – Arrival / Departure
The tenant must arrive on the specified day and time mentioned in this contract. In the event of late or delayed arrival, the tenant must notify the owner.
The tenant must also return the accommodation on the specified day and time mentioned in this contract.

Article 9 – Payment of the balance
The balance of the rental is paid 30 days before arrival by bank transfer in the name of the tenant who made the reservation.

Article 10 – Inventory
The accommodation is rented furnished and equipped as it is in the attached descriptive state. An inventory is drawn up by the tenant upon arrival at the rental. Any failure to comply with the inventory must be reported by email to the owner (contact@chaletgrandmassif.com) within 4 hours of arrival (i.e. no later than 8:00 p.m. on the day of arrival). This inventory constitutes the only reference in the event of a dispute concerning the inventory of fixtures. The state of cleanliness of the accommodation upon the tenant's arrival must be noted in the inventory. Cleaning of the premises is the responsibility of the tenant during the rental period, end of stay cleaning is provided by the owner, if the “cleaning” option has been subscribed to by the tenant.
All the installations are in working order and any complaint relating to the condition of the premises and descriptions occurring more than 4 hours after taking possession of the premises cannot be accepted. Repairs made necessary by negligence or poor maintenance during the rental will be the responsibility of the lessee or his family. No replacement, on the initiative of the tenant, of objects other than identical ones will be accepted.
Within 3 days (working days) following the end of the rental, the owner will carry out the exit inventory and will notify the tenant, if this is the case, by registered letter with acknowledgment of receipt of any report of damage.

Article 11 – Security deposit or deposit
30 days before the arrival date, a security deposit of €1000 by bank transfer is requested by the owner. In the event of non-payment, entry into the premises will not be accepted.
It will be returned within 7 days following the end of the rental if no damage is noted within 3 days (working days) following the tenants' departure.
Otherwise, the tenant will assume, in addition to the rental fees, any damage caused to the house, as well as the cost of replacing any lost, destroyed or damaged object, and those whose wear exceeds normal for the duration of the rental, the price of cleaning dirty duvets, painted walls, ceilings, windows, curtains, bedding, etc. The tenant is responsible for any damage that he or the people accompanying him could cause intentionally or through negligence.

Article 12 – Use of the premises
The tenant must ensure the peaceful nature of the rental and use it in accordance with the purpose of the premises. Children are under the sole and complete responsibility of their parents or persons accompanying them.

Article 13 – Capacity
This contract is established for a maximum capacity of 8 people which cannot under any circumstances be exceeded. If the number of tenants exceeds the capacity, the owner may refuse the additional people. Any modification or termination of the contract will be considered on the initiative of the customer.

Article 14 – Animals
For reasons of hygiene and respect for all, domestic animals or other animals are not accepted in the accommodation. In the event of non-compliance with this clause by the tenant, the owner may refuse the stay. In this case, no refund will be made.

Article 15 – Insurance
The tenant is responsible for all damage arising from his fault. It is required to be insured by a resort type insurance contract for these various risks. Lack of insurance, in the event of a disaster, will give rise to damages. The owner undertakes to insure the accommodation against rental risks. The tenant has the obligation to notify him, within 24 hours, of any disaster occurring in the accommodation, its outbuildings or accessories.

Article 16 – Visit to the premises
The lessee cannot object to the visit to the premises, when the owner or his representative requests it.

Article 17 – Tobacco
Smoking is strictly prohibited in the accommodation (ashtrays are available outside).

Article 18 – Disputes
Any complaints concerning the rented property must be made within 48 hours of entering the premises by registered letter addressed to the owner, accompanied by supporting documents. Once this 48 hour period has passed, complaints cannot be taken into consideration.
In the event of a dispute, the Lyon Commercial Court has sole jurisdiction.